Provide public relations on a one-to-one basis in servicing the students and the public with knowledge of Financial Aid, including Federal, State, University Programs, Federal Family Educational Loan Programs, as well as special programs.
Percentage of Time:
100
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Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
11
Records
Qualifications
Required/Preferred
Ability to communicate with a positive and professional attitude with students of various social, cultural, economic, and educational backgrounds in a continuous public contact setting.
Required
Ability to communicate orally on a one-to-one basis using appropriate vocabulary and grammar to obtain and convey information in a continuous public contact setting.
Required
Ability to interact diplomatically with the public, staff, and students in a possibly stressful situation.
Required
Ability to establish and maintain cooperative working relationships with administrators, coworkers, campus departmental personnel and the public.
Required
Ability to work under pressure and ability to work independently with limited supervision.
Required
Skill in analyzing information, problems or situations to: define the problem; formulate accurate and objective resolutions based on knowledge of financial aid policies.
Required
Working knowledge of Financial Aid Management System (FAM).
Preferred
Working knowledge of Federal, State, and University financial aid programs and regulations in order to answer questions from students.
Preferred
General knowledge of departments and offices of the University, their functions, policies and procedures to make student referrals.
Preferred
Skill in accurately completing work assignments in a timely manner when there are changes in workload; changes in assignment; pressure of deadlines; and constant interruptions.
Required
Skill in operating various office equipment such as Personal Computer, copier, fax machine.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
06-09-2023
External Posting Date:
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