Under the guidance and supervision of the Manager of Diversity and Outreach Initiatives, the Diversity, Inclusion, and Outreach Officer (DIO Officer) will assist the DIA (Diversity, Inclusion and Admissions) Assistant Dean and Manager in the implementation of efforts, activities, and initiatives related to outreach, recruitment, diversity activities, and sponsored projects. Examples of these efforts include the Competitive Edge Bridge-to-the-Doctorate Program, the UC-Historically Black Colleges and Universities (UC-HBCU) Initiative, UC-Hispanic-Serving Institutions (UC-HSI) Doctoral Diversity Initiative, California State University (CSU) Sally Casanova Pre-Doctoral Scholars Summer Program, the UC Growing Our Own initiative, and other diversity-related programming and offerings and pathway program events. The DIO Officer also provides administrative support and student services to support graduate diversity, engages with professional staff in 100+ departments, schools, and interdepartmental degree programs, with approximately 130 graduate programs. Major duties include providing information and assistance to applicants, students, departmental staff, and . The DIO Officer will support departments in their recruitment and yielding activities. The position will also assist in the planning, design, and implementation of marketing email campaigns and portal content using a Customer Relationship Management (CRM system) to support DIA efforts. The DIO Officer will market and promote UCLA graduate programs and will participate in DIA events and activities (nationwide recruitment events, fairs, diversity conferences) while providing quality customer service to all constituencies we serve, including but not limited to prospective students, applicants, departmental staff, faculty, and other stakeholders (internal and external to UCLA).
Percentage of Time:
100
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Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
21
Records
Qualifications
Required/Preferred
1. Ability to learn, apply and disseminate a wide range of policy rules, regulations and procedures, including academic and student affairs policy and procedure promulgated by the Academic Senate/Graduate Council (e.g., Academic Senate Manual, Standards and Procedures for Graduate Study at UCLA), UCOP and the Division of Graduate Education.
Required
2. Skill in working with a high level of detail in procedures, documents and data files.
Required
3. Ability to interpret, monitor and analyze information.
Required
4. Skill in analyzing problems or goals to define the problem or objective, identify relevant concerns and recognize alternatives and their implications.
Required
5. Interpersonal skills to interact diplomatically and effectively under pressure with applicants, graduate students, faculty and staff.
Required
6. Ability to work productively and to organize multiple tasks in situations with conflicting demands and deadlines.
Required
7. Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
Required
8. Skill in writing, copy-editing, and proofreading text and correspondence for correct style, grammar, spelling and punctuation.
Required
9. Word processing and spreadsheet skills to prepare text for publications, business correspondence, charts, spreadsheets and memoranda with speed and accuracy.
Required
10. Working knowledge of MS Access to assist with data input and produce reports, as well as with the design and maintenance of local databases.
Preferred
11. Detailed working knowledge of the operations of admissions related work in college or university setting.
Preferred
12. Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to individuals at various organizational levels and in front of groups of people.
Required
13. Platform skills sufficient to effectively present material on a wide range of admissions subjects in order to train staff in understanding and implementing policies and procedures.
Required
14. Math/accounting skills to compute grade point averages, determine percentages, and prepare financial reports with speed and accuracy.
Can be trained
15. Ability to access, read, and utilize data from on-line and local computer systems, including use of Microsoft Outlook, MS Access, dBaseIII and SQL databases, mainframe systems such as Customer Relationship Management (CRM) systems.
Can be trained
16. Skill in establishing and maintaining subject files.
Required
17. Ability to speak both on a one-on-one basis and in a group setting using appropriate vocabulary to provide consultation to instruct others. Public speaking skills and ability to make compelling presentations to convey information and ideas to groups at various organizational levels.
Required
18. Ability to travel on recruitment visits and work weekends, when needed.
Required
19. Bachelor's degree or equivalent combination of education and experience.
Required
20. Valid CA driver's license.
Required
21. Ability to lift 15 lbs.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
06-13-2023
External Posting Date:
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